Currently, I am working at Currys as a UX Design Lead and my key achievement has been the Checkout redesign project where I consolidated 5 pages of the checkout into a single page application. This resulted in 1.88% progression, creating an additional £10m YOY in revenue. I also was the Lead Designer for Currys iOS and Android apps. As part of my leadership role at Currys, I manage two Product Designers whom I mentor, coach and help them to deliver UX experiences.
In my role at House of Fraser, I architected their returns portal, reducing returns to the store by 3.8% and designed their international websites.
At John Lewis, I designed their wishlist and the bespoke sofa project.